Shipping & Delivery Policy

Last updated: 7 November 2026

This Shipping & Delivery Policy explains production lead times, shipping methods, customs responsibility and risk of loss for orders placed through volufab.com. It supplements our Terms of Service.

1. Production Lead Times

Stated lead times begin only after we receive payment and complete final DFM approval of your file. Lead times are estimates, not guaranteed dates.

2. Shipping Methods and Carriers

We ship via reputable international and domestic carriers selected by us, with tracking where available.

3. Delivery Areas

We ship to addresses worldwide where carriers operate and where export and import are lawful. You are responsible for providing a complete, deliverable address.

4. Customs, Duties and Taxes

Prices exclude import duties, customs charges, VAT and local taxes unless stated otherwise. You are responsible for all such charges and for customs clearance in the destination country.

5. Risk of Loss and Title

Risk of loss passes to you on dispatch to the carrier. Title passes on full payment. We are not liable for loss or damage in transit.

6. Delays

We are not liable for delays caused by carriers, customs clearance, force majeure, or incomplete information you provide.

7. Tracking and Acceptance

Where tracking is provided, the tracking number is shared with your order. Inspect parts on receipt and follow the Refund Policy for any non-conformity.

8. Contact

Shipping questions: hello@volufab.com. This policy is governed by the same law and jurisdiction as our Terms of Service.